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Our small business jurisdiction
FOS can consider disputes between financial services providers and some small businesses. Find out more about our small business jurisdiction.
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Small business financial difficulty
Financial difficulty for a small business may be caused by events including bad debts, loss of clients, competition or unexpected changes in market conditions.
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Fact sheets
Fact sheets designed to help small business.
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Business insurance
Business insurance enables businesses to transfer the risk of a loss to an insurance company.
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Credit card fraud
Learn more about how we approach disputes relating to credit card fraud.
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Merchant chargebacks
Learn more about how we approach merchant chargeback disputes.
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Use of credit card and electronic payment systems
Learn more about how we approach disputes relating to the use of credit card and electronic payment systems.
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Australian Small Business and Family Enterprise Ombudsman (ASBFEO)
Information about the Australian Small Business and Family Enterprise Ombudsman.
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Consultation on small business jurisdiction
View the consultation paper and feedback
