Our small business jurisdiction
FOS can consider disputes between financial services providers and some small businesses. Find out more about our small business jurisdiction.
Consultation on small business jurisdiction
View the consultation paper and feedback
Small business financial difficulty
Financial difficulty for a small business may be caused by events including bad debts, loss of clients, competition or unexpected changes in market conditions.
Business insurance enables businesses to transfer the risk of a loss to an insurance company.
Credit card fraud
Learn more about how we approach disputes relating to credit card fraud.
Learn more about how we approach merchant chargeback disputes.
Use of credit card and electronic payment systems
Learn more about how we approach disputes relating to the use of credit card and electronic payment systems.
Fact sheets designed to help small business.
Australian Small Business and Family Enterprise Ombudsman (ASBFEO)
Information about the Australian Small Business and Family Enterprise Ombudsman.