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09/05/2017
If you have been affected by the recent cyclone and floods in Queensland and New South Wales, we encourage you to contact your insurance company. Read more
28/03/2017
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the damage caused by severe Tropical Cyclone Debbie in North Queensland on Tuesday, 28 March 2017. Read more
20/02/2017
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the severe storm weather that occurred in Sydney on Saturday 18 February 2017. Read more
14/02/2017
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the NSW bushfires that have occurred over the last 48 hours. Read more
14/02/2017
Useful information if you have been affected by recent bushfires. Read more
15/11/2016
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the hailstorm affecting Mildura and the surrounding region. Read more
27/09/2016
The Financial Ombudsman Service (FOS) Australia has activated its significant event response plan following the central western New South Wales floods. Read more
20/09/2016
South Australia, Victoria and New South Wales have recently experienced severe weather, which has led to flooding and storm damage in some areas. While the Insurance Council of Australia (ICA) is yet to declare these storms as a catastrophe, they are monitoring the situation and keeping FOS updated. Read more
29/01/2013
If you have been affected by the recent floods in Queensland and New South Wales, we encourage you to contact your insurance company. For help with the claims process, or if you are unable to contact your insurance company, please call the Insurance Council of Australia’s (ICA) disaster hotline on 1800 734 621. Read more